Topic Highlights

The programme will address themes including the following:

  • Developing an effective smart government system to make government more efficient and modern in line with Abu Dhabi Vision 2030
  • Artificial Intelligence in the era of Smart government and digital transformation
  • Implementing blockchain technology to deliver smart services and meet customers growing needs
  • Leveraging latest advancement in IoT and smart city technologies to increase productivity, performance and competitiveness
  • Transforming customers and citizen’s experience through disruptive innovation and technology
  • Using smart technologies to design an effective customer experience strategy to ensure consistent experience across channels and platform
  • Driving business transformation and balancing culture, strategy and innovation
  • Case studies from international government’s successful implementation of digital transformation initiatives

The conference programme is currently being researched and developed.

If you feel that you have an exciting project or case-study to share and would like to be considered as a speaker, or to suggest a topic that you feel should be addressed at the conference, please contact